DHL increases productivity with robotic sortation pilot in Atlanta

DHL eCommerce solutions is having a successful year piloting two DoraSorter robotic systems in its Atlanta distribution center, reports the American Journal of Transportation.

The robotic sortation systems are one of the projects that are part of the company’s US$100 million five-year automation investment plan.

“With a near-zero error rate and packages sorted on average in 3.6 seconds, our robotic arm pilot at DHL eCommerce Solutions has increased our efficiency, speed, and streamlined our processes,” said DHL vice president Scott Ashbaugh.

“It has also allowed our employees to focus on other non-repetitive tasks, and for some, it has provided new skills to work with robotic arms and automation.”


DHL eCommerce Solutions has partnered with Atlanta-based Dorabot, an AI-powered robotic solutions provider.

DHL adopted two DoraSorter robotic systems with separate configurations of a Sort-to-Bag and Sort-to-Gaylord.

These configurations are each capable of sorting 1,000 parcels and packages per hour weighing up to 15 lbs.

Said DHL robotics and automation lead Ben Perlson: “The Dorabot deployments in DHL eCommerce Solutions is a winning example of the effective collaboration between the business unit and the DHL Innovation Center,”

Said Dorabot CEO Spencer Deng: “The DoraSorters are essentially like owning power tools that allow DHL eCommerce Solutions to improve the output by a factor up to four and perform important tasks with greater

efficiency, “


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